Shipping Information

At Meharbaan Fashion, we understand that timely delivery is an essential part of your shopping experience. That’s why we strive to ensure that your orders are processed efficiently and shipped promptly. Below, you’ll find all the information you need regarding our shipping policies, delivery times, and more.

Expected Delivery Time

Retail (Ready-to-Wear, Unstitched, Kids, Footwear):

• Within Pakistan: 7-14 working days (Once the order has been confirmed)
• International: 10-21 working days (Once the order has been confirmed)

Couture:

• Custom Orders: 10-15 weeks (Once the order has been confirmed)

Address Modifications

Please note that once an order is placed—whether it’s Cash on Delivery (COD) or paid online—modifications to the shipping address are not permissible. We encourage you to double-check your address before completing your order to ensure timely delivery.

Couriers

To provide you with the best possible service, we use a variety of courier services tailored to different locations:

• Domestic (Within Pakistan):
  • Call Courier
  • WithRider
  • Leopards
  • TCS
  • BlueEx
  • Swyft
  • MoveX
  • M&P
• International:
  • SkyNet
  • DHL
  • FedEx

Our system intelligently allocates orders to couriers based on their location-specific proficiency, ensuring optimal delivery expertise for your orders.

Order Confirmation and Payments

All orders placed from Monday to Friday will take up to 2 working days for confirmation. Orders placed on weekends or public holidays will be processed on the next working day. During peak times or if there are delays in verifying your information, orders may face temporary delays.

For Cash on Delivery orders, we conduct a maximum of three confirmation calls to verify your order. If these calls go unanswered, your order will be canceled.

Online payments undergo a thorough fraud status check. If the payment is approved, the order will proceed to processing. Should there be any fraud status issues, the order will be automatically canceled.

For Cash on Delivery orders, payments will be collected upon delivery at the shipping address. Once your order is shipped, you will receive an email containing tracking information. Please check your junk, spam, or promotions folder if you do not see it in your inbox.

Shipping and Custom Duties

International Shipping: Shipping costs for international orders are calculated based on the destination, size, and weight of your order. Please be aware that volumetric weight may be applicable depending on the size of your order. Any customs charges, duties, or taxes levied by your country’s authorities will be the responsibility of the customer. Please note that we do not offer Cash on Delivery for international orders.

Free International Shipping Criteria (Retail Articles Only):

• For USD Store: A flat fee of PKR 190 will be charged on all orders. Free international shipping for orders above 300 USD.
• For UK Store: A flat fee of PKR 190 will be charged on all orders. Free international shipping for orders above 300 GBP.
• For EU Store: A flat fee of PKR 190 will be charged on all orders. Free international shipping for orders above 300 EURO.
• For GCC Store: A flat fee of PKR 190 will be charged on all orders. Free international shipping for orders above 1,200 AED.
• For PK Store: A flat fee of PKR 190 will be charged on all orders.

Please note that free international shipping is not available for couture products.

Local Shipping (Within Pakistan): For all domestic orders, we charge a flat fee of PKR 190.

Order Cancellation and Modification

Orders can be canceled or modified upon customer request at any time before they enter the processing stage.

Meharbaan Fashion reserves the right to cancel orders for the following reasons:

• Out of stock items
• Pricing discrepancies
• Technical errors
• Declined payments by your authorized financial institution
• High return ratios
• Non-service areas
• Suspicious order history

Authenticity

To ensure you receive only the best, we encourage our customers to purchase exclusively from our official website, www.meharbaanfashion.com, or from authorized Meharbaan Fashion outlets. We do not take responsibility for items purchased from unauthorized sellers or individuals. We strongly discourage purchasing from any unauthorized resellers or social media pages.

Customer Support

We are here to assist you! If you have any questions regarding shipping, order status, or any other inquiries, please feel free to reach out to our customer support team. We aim to respond promptly and provide you with the assistance you need.

Conclusion

At Meharbaan Fashion, we are committed to making your shopping experience as smooth and enjoyable as possible. From the moment you place your order to the time it arrives at your doorstep, we prioritize quality service and timely delivery. Thank you for choosing us for your fashion needs. We look forward to serving you!